Lumary PM - This article gives an overview of the usual timeframes and workflow for processing claims through Lumary PM.
Claim timeframes and workflow
Invoice submitted by plan manager in Lumary PM before 3pm AEDT.
Claim automatically submitted to the NDIA by LanternPay at 3pm AEDT.
Funding decision made by the NDIA, e.g. funded, rejected, partially-funded.
Payment received by plan manager from the NDIA for all successful claims.
Payments are made by LanternPay to providers after 5pm AEDT.
Remittance advice is sent to each provider and a copy is sent to the plan manager.
Provider will receive payment in their nominated bank account.
The exact timing will vary depending on the provider's bank.
Please note that neither Lumary nor LanternPay can expedite payments to providers.
All claims are subject to NDIA timeframes for approving and paying claims.
Claims submitted after the deadline cannot be processed until the following day.