This article explains specific settings that need to be applied when setting up a service agreement to ensure that travel can be claimed.
Travel vs transport
Travel involves the worker travelling to or from client appointments unaccompanied. This is different from transport, which involves a worker accompanying a participant on a community outing and/or transporting a participant from their home to the community.
To include travel when creating a participant's NDIS service agreement in Lumary CM, you'll need to allow these services to be claimed.
To set up a service agreement so that you can claim and manage travel:
- Begin by creating a new service agreement.
- Scroll down to the Provider travel- consent and charges section.
- Select Allow from the Travel Labour Cost Claims dropdown menu if you want to be able claim travel labour costs.
- Select Allow from the Travel Non-Labour Cost Claims dropdown menu if you want to be able to claim travel non-labour costs.
Travel labour costs vs non-labour costs
Travel labour costs are the costs for time taken by the worker to travel to or from appointments.
Travel non-labour costs are other costs associated with travel, such as vehicle wear and tear, road tolls, and parking fees.
- If specific rates have been negotiated, enter these into the appropriate rate field. If these fields are left blank, the default rate for your environment will be used.
- Fill out the rest of the service agreement in the usual way.