The Lumary CM Mobile 1.7 release includes updated session timeout and app lock settings, bug fixes for daylight saving and group session cancellations, and a bug fix for providers with Easy Employer integration.

We'll publish confirmation of what's been included by updating this page when the release is made available in production environments.

This release is available from: 24 November 2026

This release includes improvements for:

• Salesforce session timeout and mobile app lock,
• Bug fixes, and
• Bug fixes for providers with Easy Employer integration.

CM Mobile

Salesforce session timeout and mobile app lock

We're updating the recommended Salesforce session timeout and mobile app lock settings to better protect client information, while keeping sessions practical for day-to-day work.

• Desktop logins will stay valid for 4 hours.
• Mobile app logins will stay valid for 24 hours, covering a full shift without timing out partway through.
• If the app isn't used for 10 minutes, it will lock - users get straight back in with their phone's PIN, fingerprint, or Face ID, rather than a full sign-in.

These settings are being applied to Lumary profiles as part of the November release, but customers who opted out following our recent communication, or those that use Skedulo, won't be changed. If your organisation uses custom profiles, reach out to Lumary support for the steps to apply the changes.

Back to links

Bug fixes

• We've fixed an issue where actual start and end times for shifts, sessions, transport, and travel could be saved one hour off on the day daylight saving started or ended. This affected workers whose device is set to a time zone that observes daylight saving, for part of the changeover day.

• We’ve fixed an issue where tapping Start Session or Start Travel To on a group session deleted the billing apportionment on service delivered records for short-notice cancelled clients. Those service deliveries were then billed at 100% instead of the client’s share of the group ratio (for example, 20% for a 1:5 session). Cancelled clients’ service deliveries now keep their group ratio. Billing for clients who attend the session hasn’t changed. This fix applies to group sessions started from this release onwards. Service deliveries from group sessions started before this release aren’t updated automatically.

Back to links

Bug fixes for providers with Easy Employer integration

• We've fixed an issue where workers could start shifts scheduled in the past when an appointment start threshold was configured. The Start Shift button now only displays from the start threshold until the shift's scheduled end time. Once a shift passes its scheduled end time without being started, workers can no longer start it.

Back to links

Follow us to get update notifications

You can follow sections in Lumary's Help Centre with your Help Centre account. If you follow a section, you'll receive email notifications whenever a new article is published in that section, or when an article is republished.

To follow the section that contains this article:

1. Go to the CM mobile release notes section. This section currently appears under Releases > CM releases.
2. Click on the Follow button.
3. If you're not already logged in, you'll be prompted to log into the Help Centre. You'll need a Help Centre account.
4. Select New Articles.
5. A message will appear confirming that you are now following this section and the label on the button will change to Following. The system will send you an unstyled version of new or updated pages.