Cancel a bed booking

This article explains how to cancel a booking from the beds calendar.

If a client cancels a booking, you may need to keep a record of their cancellation. You can do this by cancelling the booking from the beds calendar.

Cancelling a booking from the beds calendar does not generate a cancellation service delivery entry for claiming. To claim for cancelled services, you will need to use a different cancellation method, such as a manual service delivery entry.

To cancel a bed booking:

1. Click on the Beds Calendar tab or App Launcher and Beds Calendar text link.
2. Use the Client filter and any other filters that will help to quickly navigate to a specific client or clients.
3. Click on the booking.

4. Under Status, select Cancelled.
5. Add any comments that may help to explain the cancellation.

6. Click on the Save button.
7. The booking should now appear on the Beds Calendar with a status of Cancelled.