Blocklist a client to reduce conflict at an accommodation site

This article explains how to add a client to another client's blocklist.

Some clients may need to be kept apart. Using a client's contact record, you can indicate people who shouldn't be placed together.

To add a client to another client's blocklist:

1. Click on the Contacts tab.
2. Click on the name of your client. You may need to use the Recently Viewed drop down list to filter your options.
3. Click on the Associations tab.
4. Scroll down to the Blocklists section and click on the New button.

5. Click in the Blocklisted Contact field and search for the relevant client.
6. Add any further information about the reason for the blocklisting in the Comments field.
7. Click on the Save button.

When booking clients into a site, the system will check for conflicts at the site and display a warning. This will enable you to consider booking one of the clients into a different site.