This article explains how to delete a home care package (HCP) monthly statement extract.
The functionality described in this article requires at least Lumary 19. It also requires the activation of home care package (HCP) features in your production environment.
If you generate the same HCP monthly statement extract multiple times, you'll need to delete the previous versions of that extract. Otherwise you'll create duplicate claim journal entries.
To delete an extract:
- Click on the Lumary Extracts tab. You may need to click on the More drop-down option to find it.
- Click on the Extract Type drop-down list.
- Select HCP Monthly Statement.
- If you've generated HCP monthly statements before, you'll see a reminder that re-running an extract could create duplicate journal entries.
- Scroll down the page to the Previous Extract section.
- Click on an extract ID text link.
- Click on the drop-down menu and select Delete.
- When you see the Are you sure you want to delete this Extract? prompt, click Delete.
- When you return to the extracts screen, you should see that the extract is no longer visible.