This article provides an indication of the current status of NDIS rates in the Lumary system. This is a live status page. Please keep checking back for updates. You might need to refresh your browser to see the latest version.
Active rates: NDIS Pricing Arrangements and Support Catalogue - effective 1 July 2024
This is a live page, so please follow the section to get a notification when we update the page.
Update - 10/10/2024
We've developed and tested changes for the updated NDIS Pricing Arrangements and Support Catalogue. We plan to begin deploying to production environments today!
We’ve also published a list of services that will be added to environments. This list also shows services that were previously end-dated and have now been removed from the support catalogue.
Update - 3/10/2024
We’ve completed our analysis of the updated NDIS Pricing Arrangements and Price Limits and Support Catalogue. We’re developing and testing the required changes.
There are 22 new services for intensive and complex behaviour supports. The provider travel - non-labour cost support item 15_799_0106_1_3 has been added back into the catalogue. Services that previously had an end date of 30 September 2024 have been removed from the support catalogue. We’ll provide a list of the new services when the update is ready to be deployed.
Update - 1/10/2024
The NDIA has published updates to the NDIS Pricing Arrangements and Price Limits and Support Catalogue. We’re analysing the changes and planning our approach.
An overview of the changes is available on the NDIA's pricing update page.
Update - 27/8/2024
We’ve begun to deploy Lumary 21 minor release 5. This release includes improvements to support claiming for the NDIA’s revised short notice cancellation policy. This enables:
- 7 and 2 day cancellation periods, and
- the setting of more lenient periods based on individual provider policies.
Find out more in our minor 5 release notes.
Update - 16/7/2024
The deployment to apply the correction to the provider travel - non-labour cost service for assistive technology mentoring is complete. We’ve also updated the NDIS service changes for 1 July 2024 pricing article to include the updated support item code.
We’re continuing to work on changes for short notice cancellations. We’ll post an update when these changes are ready to be deployed.
Update - 15/7/2024
In a further support catalogue update, the NDIA corrected the travel support item code for assistive technology mentoring. The correct provider travel - non-labour costs code is 15_799_0103_6_3. We'll deploy an update to:
- set the provider travel - non-labour costs service to the correct code, and
- link it to the new 15_300_0103_1_3 - Assistive Technology Mentoring service.
We'll publish an update once this deployment is complete.
Update - 10/7/2024
We’ve received confirmation from the NDIA that $222.99 is the correct ACT/NSW/QLD/VIC rate for support item 11_023_0110_7_3 - Behaviour Management Plan Including Training in Behaviour Management Strategies. This is the rate we included in the recent deployments to your environments.
We’re continuing to work on changes for short notice cancellations. We’ll post an update when these changes are ready to be deployed.
Update - 8/7/2024
We've deployed the updated NDIS rates to production environments for pricing limit changes and changes for archived and new services. Check out our NDIS service changes for 1 July 2024 pricing article for a list of affected services.
After our development and testing, the NDIA posted additional revisions to the NDIS Pricing Arrangements and Price Limits and Support Catalogue. Our review of these revisions found that there continue to be issues with some changes. We’re working on developing and testing further updates while we seek clarification from the NDIA. We’ll post an update when these changes are ready to be deployed.
There are ongoing issues for support item 11_023_0110_7_3 - Behaviour Management Plan Including Training in Behaviour Management Strategies. Rates listed in the pricing arrangements did not match the support catalogue. The revisions have fixed this for remote and very remote prices, however, there is still a difference for the metro rate. We've used the $222.99 value as per the support catalogue as this is consistent with similar items.
As part of the revisions, the reasonable contribution for provider travel - non labour costs per kilometre was increased to $0.99. Providers can review our article about default rates for NDIS non-labour travel to find out where this rate can be set. If the rate has been set on the service agreement and you’ve negotiated the increase with the participant, our article about including travel on NDIS service agreements explains where this can be set.
Short notice cancellation
We’re also developing and testing the changes required to support the updated short notice cancellation arrangements. In the meantime, providers should remove any cancellation SD records created for services where notice of the cancellation fell between the current 7 day period and the new 2 day period. Check out our 2 day short notice cancellation services article for a list of affected services.
We’ll post an update when the changes for 2 day short notice cancellation are ready to deploy.
Update - 5/7/2024
We’ve started deploying updated NDIS rates for pricing limit changes and changes for archived and new services. Updates will appear in production environments over the next few business days. We’ve added a list of affected services to a new NDIS service changes for 1 July 2024 pricing article. We’ll deploy these updates for:
- all Lumary 21 minor release versions, and
- the final Lumary 20 minor release version.
Short notice cancellation
We’ve also started work on the changes required to support the updated short notice cancellation arrangements. In the meantime, providers should remove any cancellation SD records created for services where notice of the cancellation fell between the current 7 day period and the new 2 day period. We’ve added an article that lists the services that now have a 2 day notice period.
We’ll post an update when the changes for 2 day short notice cancellation are ready to deploy.
Update - 2/7/2024
This morning we spotted that the NDIA have uploaded further revisions to the NDIS Pricing Arrangements and Price Limits and Support Catalogue. We’ve reviewed their additional changes and we’ll include them in our updates.
Update - 1/7/2024
We’ve downloaded and analysed the updated NDIS Pricing Arrangements and Price Limits and Support Catalogue. We’re developing and testing the required changes.
To ensure providers can claim new rates as soon as possible, we’re planning to apply the updates in stages:
- We’ll start by applying pricing limit changes and changes for archived and new services. This will enable us to make the new rates available as soon as possible.
- We’ll then work on the changes required to support the updated short notice cancellation policies. We'll release these changes separately.
We’ll post an update when the changes for the first stage are ready to deploy.
Update - 28/6/2024
The NDIA has published updates to the NDIS Pricing Arrangements and Price Limits and Support Catalogue. We’re analysing the changes and planning our approach.
The NDIA has summarised the changes on their pricing updates page.
Update - 6/6/2024
We’ve set the end dates for Temporary Transformation Payment (TTP) services to 30/06/2024 in production environments. This will help users find the relevant services when they set up service agreements for the move to non-TTP rates.
Update - 22/5/2024
With Temporary Transformation Payment (TTP) ending on 1 July 2024, we’ve put together some new articles. These articles recommend changes for providers currently using TTP services. They:
- provide recommended options for finalising the move to non-TTP rates, and
- list the TTP services that end on 1 July 2024.
The articles link to explanations of how to update service agreements and appointments.
We’re also setting the end dates for TTP services to 30/06/2024. We’ll post an update to this page once this is done.
Update - 18/4/2024
The NDIA has announced that the Temporary Transformation Payment (TTP) for disability support worker-related supports will end on 1 July 2024. We'll handle updating the end date on the current rates to 30/06/2024 for you. We’re also putting together our recommendation for how providers can update service agreements to non-TTP rates.
We’ll post future updates to this page.
Update - 13/2/2024
We've deployed the updated NDIS rates to production environments. Check out our entry from 8/2/2024 to see what’s changed.
We'll continue to monitor NDIA announcements for the next update.
Update - 12/2/2024
We've developed and tested changes for the updated NDIS Pricing Arrangements and Price Limits and Support Catalogue. We plan to begin deploying to production environments today!
Update - 8/2/2024
The NDIA has published updates to the NDIS Pricing Arrangements and Price Limits and Support Catalogue. We’re developing and testing the required changes.
These updates finalise the transitional period for group and centre-based pricing as of 1 January 2024. They include updated end dates of 31/12/2023 for affected support items, which have been moved to the Legacy Support Items tab.
The NDIA has provided resources on their pricing updates page to help providers with these changes.
Update - 21/12/2023
We've deployed the updated NDIS rates to production environments on the latest minor release versions of Lumary 20 and Lumary 21. Check out our entry from 20/12/2023 to see what’s changed.
We'll continue to monitor NDIA announcements for the next update.
Update - 20/12/2023
We've developed and tested changes for the updated NDIS Pricing Arrangements and Support Catalogue. We plan to begin deploying to production environments tonight!
As previously announced, we’ve added categories and services to Lumary CM to support changes for PACE. We’ve added a new article to provide a summary of the PACE plan services that have been added. Providers will need to link these services to a site to use them.
The new PACE categories will be available for selection on all NDIS service agreements. Where a category has changed names, both the old and new names will appear when selecting a category. Users will need to take care to select the right category when setting up new service agreements.
We’re planning to continue to improve support for PACE plan services in future releases. Keep checking our minor release page for updates.
We’ve also added the 7 new provider travel services for non-labour costs. We’re planning to add the functionality to use these services in a future release. Keep checking our minor release page for updates.
Update - 5/12/2023
We’ve downloaded and analysed the updated NDIS Pricing Arrangements and Price Limits and Support Catalogue. We’re now developing and testing the required changes. These include:
We’re also updating the end dates on several items that have been added to the legacy rates.
We’ll post an update when the changes are ready to deploy.
PACE categories
As part of the PACE changes, the NDIA has added 6 new categories. 4 of these were split from existing categories, while 2 are brand new. They’ve also renamed 6 categories.
As part of this pricing update, we’re adding categories and services to Lumary CM to accommodate these changes. This means we’ll be adding new PACE versions of services so that they’re available in their new or renamed category. This will make it easier for providers to set up service agreements for PACE plans.
To access these services, providers will need to link the new PACE versions to their sites.
We’ll provide a list of the new services and instructions on how to link them when the changes are ready to deploy.
Providers will still be able to claim for pre-PACE NDIS plans using the previous versions of these categories and services.
Provider travel
The NDIA has added 7 new provider travel services for non-labour costs. To support the intended flexibility of these services, we’ll need to modify the way the system handles provider travel. While we’ll add the services in the pricing update, the functionality needed to use them won’t be immediately available.
Update - 28/11/2023
The NDIA has published updates to the NDIS Pricing Arrangements and Price Limits and Support Catalogue. We’re analysing the changes and planning our approach.
The NDIA has summarised the changes on their pricing updates page.
Update - 22/11/2023
The NDIA has posted a reminder that the transitional pricing arrangements for group and centre based social and community participation supports end on 31 December 2023.
The new pricing arrangements have been available in Lumary since the 16.5 release. Find out more in our articles about NDIS group supports.
The NDIA’s pricing arrangements page also provides a list of resources to support providers through the transition.
Update - 15/8/2023
The NDIA has published updates to the NDIS Pricing Arrangements and Price Limits. We’ve analysed the changes and determined that they don’t require any changes to Lumary CM.
The updates are summarised on the NDIA’s pricing updates page.
Update - 30/6/2023
We've deployed the updated NDIS rates to production environments. Scroll down to our 28/6/2023 update to see what’s changed.
We'll continue to monitor NDIA announcements for the next update.
Update - 28/6/2023
We plan to begin updating production environments with updated pricing tomorrow night (29/6/2023). This will apply the changes to price limits as summarised on the NDIA’s pricing update page for services delivered from 1 July onward. We’ll post a notification in this thread once the new rates are deployed.
In the tables below, we’ve listed two support items that have been added and two that have been removed.
For items listed on the Legacy Support Items tab, we’ve updated end dates where necessary.
Added
The NDIA has added one new current support item and one new legacy support item. To use either of these items, you’ll need your system administrator to link the service to the relevant sites.
| Support item code | Service name | Category | Tab |
| 01_663_0118_1_3 | Assessment Recommendation Therapy or Training - EC - Podiatrist | Assistance with Daily Life (Includes SIL) | Current Support Items |
| 05_176_0134_1_2 | Hearing Services Program - OHS Voucher | Assistive Technology | Legacy Support Items |
Removed
The 2 support items listed below have been removed by the NDIA.
| Support item code | Service name | Category |
| 01_606_0118_1_3 | Capacity Building for Early Childhood Interventions - Counsellor | Assistance with Daily Life (Includes SIL) |
| 01_609_0118_1_3 | Capacity Building for Early Childhood Interventions - Exercise Physiologist | Assistance with Daily Life (Includes SIL) |
Update - 23/6/2023
We've completed our analysis of the updated NDIS Pricing Arrangements and Price Limits and Support Catalogue. We are now developing and testing the required changes.
The NDIA has summarised the changes on their pricing updates page.
Update - 16/6/2023
The NDIA has published the NDIS Pricing Arrangements and Price Limits and Support Catalogue that will be effective from 1 July 2023. We’re analysing the changes and planning our approach.
The NDIA has described key changes for this update on their pricing updates page.
Update - 15/5/2023
Due to the limited number of changes in the pricing arrangements, updates to production environments will only be deployed by request. The main changes to the arrangements that may require action are listed below and may affect providers claiming for:
We’ve also provided guidance on our approach for:
For providers claiming specialist disability accommodation (SDA), effective 20 March 2023, the NDIA has removed support item 06_434_0131_2_2, Specialist Disability Accommodation Monthly Amount from the pricing arrangements. Claims submitted past 19 March may be rejected. Customers using this item can reach out to our Customer Success team for assistance with ending its use.
For providers implementing Home and Living Demonstration projects, the NDIA has changed support item 01_825_0115_1_1, Assistance in Supported Independent Living from notional to a quotable service. Customers using this item should reach out to our Customer Success team for assistance with making the necessary adjustments for claiming.
We note the extension of transitional pricing arrangements for group-based supports until 31 December 2023. Lumary products will continue to allow providers to claim using either the old or new approach.
We also note the clarifications for claiming non-face-to-face (NF2F) supports. We’re planning improvements to increase the visibility of NF2F agreements for inclusion in a future product release.
An overview of the changes to the NDIA’s pricing is available on their pricing update page.
We'll continue to monitor NDIA announcements for the next update.
Update - 9/5/2023
We've completed our analysis of the updated NDIS Pricing Arrangements and Price Limits and Support Catalogue. We are now developing and testing the required changes.
The NDIA has summarised the changes on their pricing updates page.
Update - 8/5/2023
The NDIA has published updates to the NDIS Pricing Arrangements and Price Limits and Support Catalogue. We’re analysing the changes and planning our approach.
The NDIA has summarised the changes on their pricing updates page.
Update - 17/10/2022
We'd like to provide a clarification about the new notional weekly supported independent living (SIL) service. This service and its rate have now been added to production environments. However, it will only be available for service agreements if it is linked to a site.
As the service is only for providers implementing Home and Living Demonstration projects, we recommend that only these providers link the new service to relevant sites.
The notional service's name is Assistance in Supported Independent Living. The support item code is 01_825_0115_1_1.
Update - 12/10/2022
We've deployed the updated NDIS rates to production environments.
We'll continue to monitor NDIA announcements for the next update.
Update - 11/10/2022
We've completed our development and testing of changes for the updated NDIS Pricing Arrangements and Support Catalogue. We'll begin the process of updating production environments tonight!
We’ve added a new article to provide a summary of services that have been added and changed.
The end date of the existing version of rates that have changed will be set to 30/9/2022. The new versions will be effective from 1/10/2022.
Update - 5/10/2022
We've completed our analysis of the updated NDIS Pricing Arrangements and Price Limits and Support Catalogue. We are now developing and testing the required changes.
The NDIA has summarised the changes on their pricing updates page.
Update - 4/10/2022
The NDIA has published updates to the NDIS Pricing Arrangements and Price Limits and Support Catalogue. We’re analysing the changes and planning our approach.
The NDIA has summarised the changes on their pricing updates page.
Update - 22/7/2022
We’ve deployed the short notice cancellation update as part of Lumary 19 minor release 4. We’ve added and updated articles that explain:
- how the system interprets the NDIA’s cancellation requirements, and
- how to make short notice cancellations for claiming using Sessions.
Update - 6/7/2022
We've deployed the updated NDIS rates to all production environments. We’ve also confirmed that the NDIA’s definition of "7 clear days" starts from the time of the scheduled appointment and includes:
- any calendar day, regardless of whether it is a weekend or public holiday
- the day the provider was notified of the cancellation, and
- the scheduled day up until the time of the appointment.
We’ll post here when the short notice cancellation solution is ready to go.
We'll continue to monitor NDIA announcements for the next update.
Update - 5/7/2022
We've completed our development and testing of changes for the NDIS Pricing Arrangements and Support Catalogue - effective 1 July 2022. We'll begin the process of updating production environments tonight!
To help guide you through the changes, we’ve added a new article that lists services that have been added, removed and changed.
Providers planning to use newly added services will need a system administrator to link those services to a site.
Short notice cancellation
We’re waiting for clarification from the NDIA regarding the interpretation of their revised short notice cancellation arrangements. Once we have this guidance, we’ll apply an additional update, most likely later next week. This update will create service delivered (SD) records for any cancellations that:
- were recorded from 1 July 2022 onward
- qualify for claiming under the new rules, and
- haven’t already been created or included in an extract.
This will include cancellations that would have previously been outside of the 2 and 5 day restrictions. In the meantime, providers should continue to record cancellations as usual. We advise against creating these SDs manually as this may cause conflicts with our solution.
Remote area services
Some providers may now be eligible to use remote area rates to claim for services. If remote area rates aren’t available in your environment, you may need to load them. Find out how to load NDIS services and rates.
Bereavement payments
As the new bereavement payment support item is to be invoiced directly from the NDIA by providers, this will not be included in the services and rates update.
Update - 30/6/2022
Due to the additional revisions made to the support catalogue, we’ll be updating rates later than the 1 July 2022 effective date. We’re aiming to update rates and services by Tuesday 5 July 2022. We’ll let you know ASAP if there are any further delays.
We recommend that providers:
- continue to deliver services and create service delivered (SD) records as usual, and
- do not create NDIS or financial extracts until the update is made available.
Once we deploy the updated rates, we'll also update all SD records for services delivered on or after the effective date of 1 July 2022. These records will be updated to the new rates. This can only be done for SD records that have not already been extracted.
We'll notify providers once the rates are updated and these records are ready to extract.
Find out more about handling delays to NDIS pricing updates.
Update - 28/6/2022
The NDIA has uploaded revised versions of the NDIS Pricing Arrangements and Support Catalogue - effective 1 July 2022. We've downloaded and analysed the latest versions and are developing and testing the required changes. We’ll keep monitoring the pricing arrangements page in case there are further updates.
Based on our initial analysis, providers can begin planning for several upcoming changes. We’ll provide a detailed list of which services have been added, changed or removed before we apply the update.
Updated pricing limits
We’ll update all affected rates to reflect the updated price limits. The end date of previous versions of the rates will be set to 30/6/2022, while new rates will have a start date of 1/7/2022.
Short notice cancellation
The NDIA has changed the terms of short notice cancellations. To ensure the system calculates cancellations accurately, we’re seeking clarification from the NDIA regarding the interpretation of “7 clear days”. The previous definition specified “business days”.
Providers will now also be able to claim centre capital costs (CCC) for cancellations. We’ll update CCC services to enable cancellation claiming from the Service Delivery Entry screen.
Provider travel
Providers will now be able to claim return travel for core support services. We’ll add the ability to claim for this change to the relevant services.
High intensity support
Providers claiming for high intensity support should be aware that changes to the price limit of these supports mean that some of these services will no longer be available. This will mostly affect former level 1 and level 3 services. To continue claiming high intensity support, providers may need to update their client’s service agreements.
To avoid confusion, we’ll also rename the former level 2 support items to match the new names that appear in the Support Catalogue.
Other therapy supports
The NDIA has removed several supports that were labelled “other therapy”. They’ve added new supports for therapy workers, including psychologists, physiotherapists, occupational therapists, social workers, speech pathologists and more. We’ll add new services for these supports.
Providers may need to update their service agreements to make claims using the new services.
Regional, remote and very remote area supports
Changes to the arrangements for remote areas mean that some providers may now be able to start claiming using remote area rates. You may need to load the remote rates in your environment to get access to these rates. We’ll provide instructions on how to do this once the updated rates are ready to load.
An overview of the changes to the NDIA’s pricing is available on the NDIA's pricing updates page.
Update - 22/6/2022
The NDIA has published the NDIS Pricing Arrangements and Support Catalogue - effective 1 July 2022. We are analysing the changes and planning our approach.
An overview of the changes is available on the NDIA's pricing updates page.
Update - 3/5/2022 - afternoon
We’ve applied a one-off update to align the telehealth setting in all customer production environments. This update will put a tick in the Allow Telehealth checkbox for all NDIS funded services.
We’ve done this because the NDIA’s support catalogue spreadsheet does not currently provide specific guidance on this setting. This change ensures that providers have the option to claim for telehealth-supported services when required.
To find out more about telehealth claiming, we recommend providers review the NDIS Pricing Arrangements and Price Limits.
Customers can prevent telehealth claiming on specific services by opening the service record and unticking the Telehealth checkbox.
Find out more about how to prevent or allow telehealth claiming of an NDIS service in Lumary CM.
Update - 3/5/2022
Keen to know more about the April pricing update? Check out the article in our newsroom to find out more about some of the key changes to SIL claiming.
We've also listed all the support item changes below.
Update - 27/4/2022
We've deployed the updated NDIS rates to production environments.
We'll continue to monitor NDIA announcements for the next update.
Update - 26/4/2022
We’re planning to begin updating production environments with the updated pricing tonight.
In the tables below, we’ve listed the support items that have been:
Added
The NDIA has added three new items. This includes additional items to support weekly claiming for supported independent living (SIL). To use these new items, you'll need your system administrator to link the relevant services to a site.
| Support item code | Service name | Category | Unit |
|---|---|---|---|
| 01_821_0115_1_1 | Supported independent Living - Weekly | Assistance with Daily Life (Includes SIL) | WK |
| 01_822_0115_1_1 | Supported independent Living - Unplanned Exit | Assistance with Daily Life (Includes SIL) | WK |
| 05_122303991_0105_1_2 | Scooter: Small Folding/Travel Light-Weight | Assistive Technology | E |
Changed
The NDIA has changed the Quote status for 11 items. Most of these items no longer require a quote. The exception is the Prosthesis - for use in wet environment (i.e. waterproofing) item. This item now requires a quote.
| Support item code | Service name | Category | Quote required |
|---|---|---|---|
| 05_043303811_0103_1_2 | Postural Support - Using Foam and/or Gel (Seat Back and Other Supports Included) | Assistive Technology | N |
| 05_091203821_0103_1_2 | Shower Commode - Wheeled - High complexity need | Assistive Technology | N |
| 05_091203891_0103_1_2 | Shower Commode - Wheeled - Tilt In Space | Assistive Technology | N |
| 05_121212811_0103_1_2 | Specialised Child Car Seats - no Vehicle Modification Required | Assistive Technology | N |
| 05_180915811_0103_1_2 | Specialised Lounge Chair - Mobile with Pressure Management/PositioningSystems | Assistive Technology | N |
| 05_800188834_0103_1_2 | Early Childhood Flexible AT Package 1 | Assistive Technology | N |
| 05_800288834_0103_1_2 | Early Childhood Flexible AT Package 2 | Assistive Technology | N |
| 05_800388834_0103_1_2 | Early Childhood Flexible AT Package 3 | Assistive Technology | N |
| 05_062490191_0135_1_2 | Prosthesis - for use in wet environment (i.e. waterproofing) | Assistive Technology | Y |
| 05_120606831_0105_1_2 | Rollator - Standard - Child | Assistive Technology | N |
| 05_123612811_0105_1_2 | Transfer AT - Pool Environment Hoist | Assistive Technology | N |
Removed
As part of the update, the NDIA has removed 12 services. These are listed in the table below.
| Support item code | Service name | Category |
|---|---|---|
| 05_040609111_0103_1_1 | Air-Filled Garments And Compression Units For Managing CirculationProblems | Assistive Technology |
| 05_060000111_0135_1_2 | Assistive Products and Accessories Relating to Prosthetics and orthotics | Assistive Technology |
| 05_121200111_0109_1_2 | Vehicles - Assistive products for vehicles and transport safety | Assistive Technology |
| 05_129000111_0105_1_2 | Assistive Products and Accessories Relating to Personal Mobility orTransfer | Assistive Technology |
| 05_150000111_0123_1_2 | Assistive Products And Accessories Relating To Participating InHousehold Tasks | Assistive Technology |
| 05_181006188_0105_1_2 | Postural Support - tissue integrity management | Assistive Technology |
| 05_181009121_0105_1_2 | Postural Support - Positioning - tissue integrity | Assistive Technology |
| 05_181210111_0103_1_2 | Bed - Electric | Assistive Technology |
| 05_220000111_0124_1_2 | Assistive Products for communication or information support | Assistive Technology |
| 05_220300111_0113_1_2 | Assistive Products Relating to Vision | Assistive Technology |
| 05_222102211_0124_1_2 | Adapted Commercial Comp Tablet or Smartphone for Sensory or Cognitive Disability | Assistive Technology |
| 05_222716260_0123_1_2 | Adapted Devices For Phone Access/Alarms/Clocks/ProgrammableMemoryDevices | Assistive Technology |
Update - 21/4/2022
We've completed our analysis of the updated NDIS Pricing Arrangements and Support Catalogue. We are now developing and testing the required changes.
Update - 19/4/2022
The NDIA has published updates to the NDIS Pricing Arrangements and Support Catalogue. We are analysing the changes and planning our approach.
Update - 18/3/2022
We've deployed the updated NDIS rates to all production environments.
We'll continue to monitor NDIA announcements for the next update.
Update - 16/3/2022
We'll begin updating production environments with the updated pricing tonight.
To support the latest pricing update, we've added 121 new services to the system. There's one new service in the Assistance with Daily Life category, while the rest of the update applies to the Assistive Technology category. Many of the new Assistive Technology services are replacements for one or more existing services.
To use any of the new or replacement services, you'll need your system administrator to link the relevant services to a site.
Click on the links below to see lists of the affected services and advice on how to use them:
- new service in the Assistance with Daily Life category
- new services in the Assistive Technology category that have notional unit prices
- replacement services in the Assistive Technology category that remove quoting requirements, and
- other new services in the Assistive Technology category.
Assistance with Daily Life
We've added 1 new service to the Assistance with Daily Life category. This service has a notional unit price.
| Support item code | Service name | Category |
|---|---|---|
| 01_023_0120_1_1 | Assistance With The Cost Of Preparation And Delivery Of Meals | Assistance with Daily Life (Includes SIL) |
Assistive Technology category - new services with notional unit prices
The following table lists new services in the Assistive Technology category that use notional unit prices.
| Support item code | Service name |
|---|---|
| 05_0002_0103_1_2 | AT Supplementary Charge - AT Personal Care/Safety |
| 05_0002_0124_1_2 | AT Supplementary Charge - Communication and Information support |
| 05_0002_0122_1_2 | AT Supplementary Charge - Hearing products |
| 05_0002_0123_1_2 | AT Supplementary Charge - Household Tasks and Control |
| 05_0002_0105_1_2 | AT Supplementary Charge - Personal Mobility or Transfer |
| 05_0002_0135_1_2 | AT Supplementary Charge - Prosthesis or Orthosis |
| 05_0002_0112_1_2 | AT Supplementary Charge - Recreation including sport |
| 05_0002_0109_1_2 | AT Supplementary Charge - Vehicle modifications |
| 05_0002_0113_1_2 | AT Supplementary Charge - Vision |
| 05_500403159_0103_1_1 | Repairs and Maintenance - Disability-Related Health Machines (replaces item 05_040300159_0103_1_1) |
Assistive Technology category - new services that update quoting requirements
The following services in the Assistive Technology category no longer require a quote and replace the previous items that were listed as requiring a quote.
These services will not be updated through rate substitution. You'll need to edit your service agreements and any service delivered (SD) records that use these services to claim them using the new support item code.
| Support item code | Service name | Replaces item: |
|---|---|---|
| 05_040321811_0103_1_1 | Aspirators | 05_040321111_0103_1_1 |
| 05_121800821_0112_1_2 | Bicycle - Tricycle and/or Carts | 05_121800121_0112_1_2 |
| 05_093312811_0103_1_2 | Change Table/Shower Trolley - Manual | 05_093307111_0103_1_2 |
| 05_093312891_0103_1_2 | Change Table/Shower Trolley - Powered | 05_093307211_0103_1_2 |
| 05_221315811_0124_1_2 | Communication - Face to Face - Electronic | 05_222109111_0124_1_2 |
| 05_221300111_0103_1_2 | Communication and Information - Computer interfaces | 05_221200111_0103_1_2 |
| 05_040322811_0103_1_1 | Cough Assist Machine | 05_040322111_0103_1_1 |
| 05_122715831_0105_1_2 | Crawlers/Mobility Boards/Trolley | 05_122715131_0105_1_2 |
| 05_220625247_0122_1_2 | Hearing accessory - Induction Loop | 05_221830247_0122_1_2 |
| 05_222106843_0122_1_2 | Hearing accessory - Remote Microphone System | 05_222106443_0122_1_2 |
| 05_220615811_0122_1_2 | Hearing device - Advanced level | 05_220615511_0122_1_2 |
| 05_222903266_0122_1_2 | Hearing device - Baby Alert Systems | 05_222704266_0122_1_2 |
| 05_220621811_0122_1_2 | Hearing device - External speech processor and accessories | 05_220621211_0122_1_2 |
| 05_220618811_0122_1_2 | Hearing device - Non-Standard | 05_220618111_0122_1_2 |
| 05_220627811_0122_1_2 | Hearing device - Personal Amplifiers/Binaural Listener | 05_220627111_0122_1_2 |
| 05_061203821_0135_1_2 | Orthopaedic Shoes - Other Custom Made | 05_061203121_0135_1_2 |
| 05_061206821_0135_1_2 | Orthosis - Ankle Foot (AFO) - Custom Made | 05_061206121_0135_1_2 |
| 05_061206891_0135_1_2 | Orthosis - Ankle Foot with Ankle Joints - Custom Made | 05_061206221_0135_1_2 |
| 05_061218821_0135_1_2 | Orthosis - Hip Thigh Knee Ankle - Custom Made | 05_061218121_0135_1_2 |
| 05_061212821_0135_1_2 | Orthosis - Knee Ankle Foot - Custom Made | 05_061212121_0135_1_2 |
| 05_061209821_0135_1_2 | Orthosis - Thigh Knee Ankle - Custom Made | 05_061209221_0135_1_2 |
| 05_060600821_0135_1_2 | Orthosis - Upper Limb - Custom Made | 05_060600121_0135_1_2 |
| 05_221315880_0124_1_2 | Personal Reader - Speech and Visual Output | 05_223030280_0124_1_2 |
| 05_221321879_0124_1_2 | Personal Reader - Speech Output | 05_223003279_0124_1_2 |
| 05_180939882_0105_1_2 | Postural Support - Modular Seating Systems | 05_180939182_0105_1_2 |
| 05_122524111_0105_1_2 | Postural Support - Wheelchair Accessory | 05_181024111_0105_1_2 |
| 05_500403159_0103_1_1 | Repairs and Maintenance - Disability-Related Health Machines | 05_040300159_0103_1_1 |
| 05_120606831_0105_1_2 | Rollator - Standard - Child | 05_120606131_0105_1_2 |
| 05_222909111_0123_1_2 | Safety Devices: Adapted Smoke Detector/Doorbells | 05_222704111_0123_1_2 |
| 05_181800111_0103_2_2 | Safety: Slip Resistance Coating/Grab and/or Guide Rails | 05_221200111_0111_2_2 |
| 05_122303911_0105_1_2 | Scooter (Electrically Powered) - Portable | 05_122303211_0105_1_2 |
| 05_122303891_0105_1_2 | Scooter: Heavy Duty/Robust Activity specific | 05_122303191_0105_1_2 |
| 05_122303811_0105_1_2 | Scooter: Indoor/Outdoor use | 05_122303111_0105_1_2 |
| 05_091203811_0103_1_2 | Shower Commode - Wheeled | 05_091203111_0103_1_2 |
| 05_121212811_0103_1_2 | Specialised Child Car Seats - no Vehicle Modification Required | 05_121212111_0103_1_2 |
| 05_180909811_0103_1_2 | Specialised Seating with Sit-Stand Assistance | 05_180909111_0103_1_2 |
| 05_120603831_0103_1_2 | Standing and/or Walking Frame - Child | 05_053603131_0103_1_2 |
| 05_044839811_0103_1_2 | Standing Frames and Supports for Standing | 05_053603111_0103_1_2 |
| 05_221315254_0124_1_2 | Static - Single Button Device which Provides Audible Message Output | 05_222109254_0124_1_2 |
| 05_122707821_0105_1_2 | Stroller/Pram/Buggy with Specialised Seating system | 05_122707231_0105_1_2 |
| 05_122707831_0105_1_2 | Stroller/Pram/Buggy/Push Chair with Supportive Seating | 05_122707131_0105_1_2 |
| 05_123612891_0105_1_2 | Transfer AT - Ceiling Hoist | 05_123612111_0105_1_2 |
| 05_121205811_0109_1_2 | Vehicles - Accessories/Adaptions for driver control | 05_121205111_0109_1_2 |
| 05_121218811_0109_1_2 | Vehicles - Hoist for Occupied Wheelchair Loading | 05_121218111_0109_1_2 |
| 05_121230811_0109_1_2 | Vehicles -Trailer for wheeled mobility device | 05_121230111_0109_1_2 |
| 05_040312811_0103_1_1 | Ventilators - Invasive Ventilation for Continuous Use | 05_040312111_0103_1_1 |
| 05_040312801_0103_1_1 | Ventilators - Supplemental Ventilation Support (including CPAP and BPAP) | 05_040312211_0103_1_1 |
| 05_223906811_0113_1_2 | Vision - Alternate format Printer | 05_223906111_0113_1_2 |
| 05_221336811_0113_1_2 | Vision - Braille device | 05_221221111_0113_1_2 |
| 05_220318811_0113_1_2 | Vision - Electronic Video Magnifier | 05_220318211_0113_1_2 |
| 05_220321811_0113_1_2 | Vision - Image Enlargement Software | 05_220318111_0113_1_2 |
| 05_222404258_0113_1_2 | Vision - Mobile Phone with special functionality | 05_222406258_0113_1_2 |
| 05_223912811_0113_1_2 | Vision - Print Disability Software | 05_223912111_0113_1_2 |
| 05_224506811_0113_1_2 | Vision - Visual Navigation AT | 05_123909111_0113_1_2 |
| 05_120606811_0105_1_2 | Walking Frame or Walker | 05_120606111_0105_1_2 |
| 05_122442871_0105_1_2 | Wheelchair Accessory - Health-Related AT/Ventilator Carrier | 05_122442171_0105_1_2 |
Assistive Technology category new services
The following table lists new services that have been added to the Assistive Technology category. Some of these services may replace previous versions but have different service names.
| Support item code | Service name |
|---|---|
| 05_222102811_0124_1_2 | Adapted Computer Tablet or Smartphone for Sensory or Cognitive need |
| 05_222903111_0123_1_2 | Adapted Devices For Phone Access/Alarms/Clocks/Programmable MemoryDevices |
| 05_040609811_0103_1_1 | Air-Filled Garments and Compression Units for Managing Circulation Problems |
| 05_181210811_0103_1_2 | Bed - Electrically adjusted |
| 05_181207811_0103_1_2 | Bed - Manually adjusted |
| 05_121821871_0112_1_2 | Bicycle - Adaptation for Pedals/Seat/Handle Bars |
| 05_241327891_0124_1_2 | Complex Electronic Access Method Using Eye or EMG/neural Control |
| 05_800188834_0103_1_2 | Early Childhood Flexible AT Package 1 |
| 05_800288834_0103_1_2 | Early Childhood Flexible AT Package 2 |
| 05_800388834_0103_1_2 | Early Childhood Flexible AT Package 3 |
| 05_801288834_0103_1_2 | Flexible Equipment Package (For Changing Need) |
| 05_222404225_0122_1_2 | Hearing device - Specialised Landline Telephone |
| 05_061218811_0135_1_2 | Orthosis - Bilateral Hip Knee Ankle Foot Orthosis (incl RGO) -Prefabricated |
| 05_061219821_0135_1_2 | Orthosis - Bilateral Thoraco-lumbar/Lumbo-Sacral Hip Knee AnkleFoot-Custom |
| 05_060318821_0135_1_2 | Orthosis - Cervico-Thoraco-Lumbo-Sacral |
| 05_061290821_0135_1_2 | Orthosis - Dynamic or Lycra - Full Body |
| 05_061500811_0135_1_2 | Orthosis - Trunk/Lower Body - FES or Powered - to supportstanding/walking |
| 05_183015811_0103_2_2 | Portable ramp for access |
| 05_122503111_0105_1_2 | Postural Support - Positioning - Back |
| 05_122506111_0105_1_2 | Postural Support - Positioning - Seat |
| 05_122524811_0105_1_2 | Postural Support - Seating Componentry and Accessories |
| 05_122500821_0105_1_2 | Postural Support - Seating System - custom made |
| 05_043303811_0103_1_2 | Postural Support - Using Foam and/or Gel (Seat Back and Other Supports Included) |
| 05_044839870_0103_1_2 | Powered Component (including Myoelectric) for Standing or Walking Frames |
| 05_043306803_0103_1_2 | Pressure reduction mattress/overlay |
| 05_043306804_0103_1_2 | Pressure reduction mattress/overlay - high complexity need |
| 05_062490191_0135_1_2 | Prosthesis - Additional Cost For Use In Wet Environment (i.e.waterproofing) |
| 05_063000821_0135_1_2 | Prosthesis - Not Limb Related |
| 05_061826871_0135_1_2 | Prosthesis- Accessory - Arm and Hand for Sport and Leisure |
| 05_300309811_0112_1_2 | Recreation AT - Game Interface |
| 05_222909111_0103_1_2 | Safety Devices: Flashing - Vibrating Doorbell/Smoke Alert/PersonalAlarms |
| 05_222906111_0103_1_2 | Seizure Mat/Location Alert Type Alarm Systems |
| 05_091203821_0103_1_2 | Shower Commode - Wheeled - High complexity need |
| 05_091203891_0103_1_2 | Shower Commode - Wheeled - Tilt In Space |
| 05_181224811_0103_1_2 | Sleep Positioning System and Accessories - Custom Made |
| 05_180915811_0103_1_2 | Specialised Lounge Chair - Mobile with Pressure Management/PositioningSystems |
| 05_180921821_0103_1_2 | Specialised Static Seating with Pressure Management and/or PosturalSupport |
| 05_242400811_0103_1_2 | Technology and other device positioning and mounting systems |
| 05_123603811_0105_1_2 | Transfer AT - Mobile Hoist including Slings (x2) |
| 05_123606868_0105_1_2 | Transfer AT - Mobile Hoist Seat or Table |
| 05_123612811_0105_1_2 | Transfer AT - Pool Environment Hoist |
| 05_121209821_0109_1_2 | Vehicles - Car Seating and/or Seat Belts - Modifier Installed |
| 05_121221811_0109_1_2 | Vehicles - Hoist/Ramp for Unoccupied Wheelchair Loading |
| 05_121215811_0109_1_2 | Vehicles - Passenger loading (without wheelchair) |
| 05_122203811_0105_1_2 | Wheelchair - Manual - Folding |
| 05_122203821_0105_1_2 | Wheelchair - Manual - Folding - Custom |
| 05_122203911_0105_1_2 | Wheelchair - Manual - Rigid |
| 05_122290811_0105_1_2 | Wheelchair - Manual - Sport and Recreation Use |
| 05_122203891_0105_1_2 | Wheelchair - Manual - Tilt In Space |
| 05_122306824_0105_1_2 | Wheelchair - Powered Base - Portable/Folding |
| 05_122306811_0105_1_2 | Wheelchair - Powered Base with or without Tilt - Indoor/Outdoor use |
| 05_122409871_0105_1_2 | Wheelchair Accessory - Power-Assist Drive Technology |
| 05_122490811_0105_1_2 | Wheelchair Accessory - Powered Adjustment for Limbs or Recline orElevate |
| 05_122403811_0105_1_2 | Wheelchair Accessory - Powered Alternate Operator Control System |
| 05_122707931_0105_1_2 | Wheeled base - paediatric - height adaptable for seating |
Update - 1/3/2022
The NDIA has published updates to the NDIS Pricing Arrangements and Support Catalogue. We are analysing the changes and planning our approach.
Update - 14/1/2022
We've deployed the updated NDIS rates to production environments.
We'll continue to monitor NDIA announcements for the next update.
Update - 12/1/2022
We'll begin to update production environments with the new rates tonight. We'll notify customers once the updates are complete.
As part of this update, we've set the value of notional rates to $1.00. This is to align with the pricing listed in the Support Catalogue. As most of the affected services were previously listed as $0.00 and are usually claimed using negotiated rates, providers will not need to change the way they claim these services.
Find out more about how we support notional rates.
Update - 4/1/2022
We are aiming to deploy the latest NDIS rates update prior to the Lumary 18 production release that begins on 13 January.
As part of the update, the NDIA has removed 13 services. These are listed in the table below.
Several of the removed services are PPE-related and the NDIA has increased the rates of several support items likely to require the use of PPE.
The NDIA has also removed several supports in employment items from Capacity Building support categories, as these items should now be claimed from Core support categories.
| Support item code | Service name | Category |
| 01_797_0104_1_1 | Personal Protective Equipment (PPE) for workers | Assistance with Daily Life (Includes SIL) |
| 01_797_0107_1_1 | Personal Protective Equipment (PPE) for workers | Assistance with Daily Life (Includes SIL) |
| 01_797_0115_1_1 | Personal Protective Equipment (PPE) for workers | Assistance with Daily Life (Includes SIL) |
| 10_801_0133_5_1_D | Supports in Employment - Weekday Daytime | Finding and Keeping a Job |
| 10_801_0133_5_1_T_D | Supports in Employment - Weekday Daytime - TTP | Finding and Keeping a Job |
| 10_802_0133_5_1_D | Supports In Employment - Weekday Evening | Finding and Keeping a Job |
| 10_802_0133_5_1_T_D | Supports In Employment - Weekday Evening - TTP | Finding and Keeping a Job |
| 10_803_0133_5_1_D | Supports In Employment - Saturday | Finding and Keeping a Job |
| 10_803_0133_5_1_T_D | Supports In Employment - Saturday - TTP | Finding and Keeping a Job |
| 10_804_0133_5_1_D | Supports In Employment - Sunday | Finding and Keeping a Job |
| 10_804_0133_5_1_T_D | Supports In Employment - Sunday - TTP | Finding and Keeping a Job |
| 10_805_0133_5_1_D | Supports In Employment - Public Holiday | Finding and Keeping a Job |
| 10_805_0133_5_1_T_D | Supports In Employment - Public Holiday - TTP | Finding and Keeping a Job |
Update - 30/12/2021
We've completed our analysis of the updated NDIS Pricing Arrangements and Support Catalogue. We are now developing and testing the required changes.
Update - 23/12/2021
The NDIA has released the updated NDIS Pricing Arrangements and Support Catalogue that will come into effect from 1 January 2022. We are analysing the changes and planning our approach.
Update - 9/12/2021
The NDIA has announced pricing changes that will be effective from 1 January 2022. We are reviewing the impact of these changes and monitoring NDIA announcements for further details.
Update - 14/10/2021
The NDIS Pricing Arrangements and Price Limits 2021-22 - effective 1 September 2021 have been included in the Lumary 17 release.
We'll continue to monitor NDIA announcements for the next update.
Update - 14/9/2021
We're testing updates for the new Pricing Arrangements and Price Limits 2021-22 - effective 1 September 2021. We're aiming to deploy the required changes when we update production environments to Lumary 17.
Update - 8/9/2021
The NDIA just published yet another update; NDIS Pricing Arrangements and Price Limits 2021-22 - effective 1 September 2021. We're analysing the changes and planning our approach.
Update - 2/9/2021
We've reviewed the updated pricing and are testing our changes. To support the revised arrangements, we're planning to update the service items listed in the table below.
| Support item code | Service name | Category | Change |
| 07_001_0106_8_3 | Level 1: Support Connection | Support Coordination | Increase rates |
| 05_120606097_0105_1_2 | Rollator - Standard | Assistive Technology | Added new service item |
| 09_799_0117_8_3 | Provider travel - non-labour costs | Increased Social and Community Participation | Removed service item |
Update - 25/8/2021
The NDIA has just published updated NDIS Pricing Arrangements and Price Limits 2021-22 - effective 17 August 2021. We're analysing the changes and planning our approach.
Update - 16/7/2021
In the recently published NDIS Pricing Arrangement and Price Limits 2021-22, the NDIA introduced the concept of notional unit prices. We’ve added a notional unit prices article to the Help Centre to explain:
- what a notional unit price is, and
- how we’re planning to support this change.
Update - 15/7/2021
We've deployed the updated NDIS rates to all production environments on Lumary 16 and Lumary 16.5. We're continuing to work with customers currently on Lumary 15.
If your environment has been updated and you have any issues accessing the new rates, please raise a ticket with our Customer Success team.
We'll continue to monitor NDIA announcements for the next update.
Update - 12/7/2021
We have started to deploy the rates update to production environments. The update has been successfully deployed to all environments currently on Lumary 16. Updates to environments currently on Lumary 16.5 will begin today.
Our Customer Success team will contact customers currently on Lumary 15 to discuss the best process for updating their environments.
Update - 7/7/2021
We are now testing updates for the new Pricing Arrangements and Price Limits 2021-22.
Update - 2/7/2021
The NDIS have released a new price guide and renamed it Pricing Arrangements and Price Limits 2021-22. We are analysing the changes and planning our approach. Keep checking this feed for further updates.
Update - 28/6/2021
We are continuing to monitor NDIA messaging in anticipation of the release of pricing for 2021-22. Based on the press release from earlier this month, we are anticipating that "there will be no changes to price control structures introduced for 1 July."
Update - 19/3/2021
We've deployed the updated NDIS rates to all production environments.
We'll continue to monitor NDIA announcements for the next update.
Update - 18/3/2021 (evening)
We've completed our development and testing of changes for the pricing update. We'll begin the process of updating production environments tonight and aim to finalise it for all production environments by the close of business tomorrow.
Update - 18/3/2021
We are in the final stages of testing and will be updating production environments soon.
Update - 12/3/2021
We are now developing and testing changes required for the updated Price Guide.
Update - 3/3/2021
The NDIA has released an updated Price Guide effective from 1 March 2021. We are analysing the changes and planning our approach.
Update - 1/12/2020
We've deployed the new NDIS rates to all production environments.
Businesses that have created custom rates should be aware that these were not modified during this process. We recommend that businesses:
- review any custom rates related to NDIS pricing, and
- adjust their end dates as necessary.
We'll continue to monitor NDIA announcements for the next update.
Update - 30/11/2020
We've completed our development and testing of changes for the December pricing update. We've begun the process of updating production environments. To ensure that new rates are available as of the effective date and to minimise disruptions to business processes, we'll be finalising the rates update after the close of business today.
Update - 26/11/2020
We've completed our analysis of the December Price Guide and Support Catalogue and moved into the developing phase for this update.
We advise SIL providers that this update will not include support for the Irregular SIL Supports claim field, due to the nature of the change required to support this functionality.
Update - 25/11/2020
We've finished updating production environments to enable report writing claiming for psychosocial recovery coaching, as per the October pricing guide.
We're continuing to analyse the guides for the forthcoming December pricing.
So, we're back to one status on this page! Keep checking back for updates.
Update - 19/11/2020
As you may be aware, the NDIA has announced another - YES, ANOTHER! - price update, effective from 1 December 2020. We're aware of the announcement and we've begun to analyse the updated pricing guides.
We're also continuing to update production environments to enable report writing claiming for psychosocial recovery coaching, as per the October pricing guide.
So, for something slightly different, we're displaying two update statuses! Keep an eye on this page for more information.
Update - 16/11/2020
As part of the latest update to the Price Guide, psychosocial recovery coaches are now able to claim for report writing under applicable Psychosocial Recovery Coaching line items. To support this change, Lumary is updating production environments to make report writing available for the support items listed in the following table.
| Support item code | Service name | Category |
| 07_101_0106_6_3 | Psychosocial Recovery Coaching - Weekday Daytime | Support Coordination |
| 07_102_0106_6_3 | Psychosocial Recovery Coaching - Weekday Evening | Support Coordination |
| 07_103_0106_6_3 | Psychosocial Recovery Coaching - Weekday Night | Support Coordination |
| 07_104_0106_6_3 | Psychosocial Recovery Coaching - Saturday | Support Coordination |
| 07_105_0106_6_3 | Psychosocial Recovery Coaching - Sunday | Support Coordination |
| 07_106_0106_6_3 | Psychosocial Recovery Coaching - Public Holiday | Support Coordination |
Update - 2/11/2020
We've completed our analysis of the Price Guide update and the updated Addendum that was published on 30 October. We are now developing and testing our changes.
Update - 23/10/2020
The NDIS have released an updated Price Guide that will come into effect from 25 October 2020. We are analysing the changes and planning our approach.
Update - 7/10/2020
The NDIA has announced an extension to some of the temporary measures that were put in place to support participants in areas affected by the COVID-19 pandemic.
If you require access to these supports in your production environment, please raise a support ticket in the Help Centre.
Update - 10/8/2020
Updated rates have been added to customer environments to reflect the updated NDIS Price Guide and Support Catalogue that was released on 31 July 2020. These updates were primarily made by the NDIA to help participants and providers meet current public health guidelines in New South Wales and Victoria.
The update includes 7 new service items. As well as additional PPE and cleaning support items, new items have also been added under the Assistance with social and community participation and Assistive technology categories.
| Support item code | Service name | Category |
| 01_797_0104_1_1 | Personal Protective Equipment (PPE) for workers | Assistance with daily life |
| 01_797_0107_1_1 | Personal Protective Equipment (PPE) for workers | Assistance with daily life |
| 01_797_0115_1_1 | Personal Protective Equipment (PPE) for workers | Assistance with daily life |
| 01_795_0104_1_1 | COVID-19 Cleaning Services | Assistance with daily life |
| 01_795_0107_1_1 | COVID-19 Cleaning Services | Assistance with daily life |
| 05_220621211_0122_1_2 | External speech processor and accessories for implanted hearing devices | Assistive technology |
| 05_502206151_0122_1_2 | Hearing Device processor & accessory repair | Assistive technology |
To use the new service items, providers will need to link the service to a site.
We'll continue to monitor NDIA announcements for the next update.
Update - 3/8/2020
We've begun to review the updated NDIS Price Guide and Support Catalogue that was released on 31 July 2020. The NDIA have made updates to help participants and providers meet current public health guidelines in New South Wales and Victoria.
We are currently analysing the required changes. We'll post an update to this page when we're ready to start updating production environments.
Update - 22/7/2020
We've applied an update to tidy up rates that the NDIA has modified since the release of the July 2020-21 pricing. This included:
- updating the travel, cancellation, non face-to-face and report writing settings for the new services that were added in the latest price guide
- changing the support category name for services listed as Coordination of supports to Support coordination
- correcting a typo in support item 09_799_0117_8_3 to 09_799_0117_6_3
- correcting the price limits for the Group Activities in a Centre – 1:5 – Standard service items, and
- adding the new Provider travel - non-labour costs – 01_799_0117_8_1 service item.
If you plan to use the new service item, you'll need to link the service to a site.
We'll continue to monitor NDIA announcements for further revisions or information about the next update.
Update - 3/7/2020
All changes have been applied to finalise and fix the loading of the new and updated rates.
As usual, to start using the rates for new services you’ll need to link the services to a site.
We'll continue to monitor NDIA announcements for the next update.
Update - 2/7/2020 - evening
We've begun to update production environments with the fix for the issue reported earlier today.
Update - 2/7/2020
URGENT NOTICE ** Updated **
During last night’s loading of the new rates, an error occurred that means that the July rates that were applied are slightly lower than the amount published by the NDIA. We’re working on a solution to this issue and aim to have it resolved within the next 24 hours.
Where possible, we encourage users to avoid creating service delivered (SD) records until this issue is resolved.
As part of the solution, we'll run a script to fix any service delivered (SD) records that have been created with incorrect rates. We therefore strongly encourage customers to avoid running an NDIS extract until the issue is resolved.
Update - 1/7/2020
We've begun to update production environments with the new rates.
Update - 29/6/2020
On Friday afternoon, the NDIA published the NDIS Price Guide 2020-21. However, our analysis revealed that the Support Guide is yet to be finalised. We’ve reached out to the NDIA and they’ve indicated that it won’t be ready until 1 July 2020. This affects the travel, cancellation, reporting and non-face-to-face settings on new services, and means that we’ll need to roll out the update in two phases. In phase one, we’ll:
- end-date March, March COVID and April COVID rates
- load the July rates for existing services, and
- add the new services with travel, cancellation, reporting and non-face-to-face options unchecked.
Once the NDIA releases the finalised support guide, we’ll apply phase 2 and adjust the travel, cancellation, reporting and non-face-to-face settings as per the guide.
We’re currently developing and testing our approach and aiming to make phase one available on 1 July. We’ll set our status to Updating once we begin , and post information to this page if there’s anything you need to do to start using the updated pricing.
Update - 26/6/2020
Group services
The NDIA has announced that “providers will be given 12 months to transition to the new pricing arrangements for group-based supports”. Our interim solution for these supports will therefore be to extend the end dates on the current rates so that they’re still available during the transition period. This will be applied via our usual pricing update process.
Our recommendation is to continue to use the old rates until a robust solution is available to support the new group and centre capital cost rates.
We’ll continue to work on our solution for the adoption of the new arrangements and let you know as soon as they’re available.
Supported independent living (SIL) services
Our interim solution for claiming for supported independent living (SIL) items using July 2020-21 pricing is now available in our Help Centre. In broad terms, we’re recommending that:
- service agreements be set up to automatically generate service delivered (SD) records
- a report be run each day to review which services have had SD records generated, and then
- any SD records where no service was delivered be modified prior to generating an NDIS extract.
We’ll add the new report to the production orgs of businesses planning to use this approach as part of the NDIS pricing update.
Claim supported independent living items using July 2020-21 pricing
To claim non face-to-face activities associated with SIL services, providers will need to create SD records from the Service Delivery Entry screen.
Create a service delivered record manually for a service agreement item
Update - 24/6/2020
We’ve reached out to the NDIA regarding the revised pricing and they’ve indicated that this may not be available until the new guides “go live”. We’re preparing for the possibility that we may not have the final pricing limits until 1 July.
In the meantime, we’re continuing to prepare and confirm advice for claiming for SIL and group services affected by new pricing rules. These explanations will be available soon.
Update - 22/6/2020
Supported independent living (SIL) and group support services
Based on our analysis, we have identified changes to SIL and group support services that will require complex modifications to the Lumary CM product. While we have begun planning a robust solution to accommodate these changes, this will not be available by 1 July 2020.
However, to ensure that you don’t miss out on claiming for either of these services, we’re developing interim solutions to make sure that you’ll be able to meet the NDIA’s claiming requirements.
We’ll post links on this page to explain these strategies as soon as they’re available.
New prices, updated cancellation rules, changed category name
Other changes identified in our analysis include:
- new prices
- updated cancellation rules, and
- a changed category name.
These changes will be applied via our usual pricing update process and made available for 1 July 2020.
Update - 12/6/2020
The Minister for the National Disability Insurance Scheme (NDIS) has announced further changes to pricing that will come into effect from 1 July 2020. These adjustments relate to the NDIS coronavirus response. We're analysing the implications of these additional changes and factoring them into our planning.
Update - 3/6/2020
The NDIS have released an updated Price Guide and Support Catalogue that will come into effect from 1 July 2020. We are analysing the changes and planning our approach.
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