Control the scheduling of appointments when a worker is unavailable

This article explains how to control what happens when a rosterer tries to schedule an appointment at a time that overlaps with a worker's scheduled unavailability.

The Worker Availability Restriction setting controls whether an appointment can be assigned to a worker when they have a scheduled unavailability.

This option can be set in Lumary Settings. To go to Lumary Settings:

1. Click on the App Launcher nine dot grid icon.
2. Click in the Search apps and items... field.
3. Type Lumary Settings.
4. Click on the Lumary Settings text link.

To choose whether appointments can be assigned to unavailable workers:

5. Click on the Sessions tab.
6. Scroll down to the General section.
7. Select an option from the Worker Availability Restriction drop-down list. The options are explained in the table below.

8. Click on the Save button.