This article explains how to add a new support category for non-NDIS services.
Support categories help organise services on service agreements. The NDIA uses several support categories to organise NDIS supports. We set up and maintain NDIS support categories as part of our implementation and NDIS pricing update processes.
If you're adding non-NDIS services, you may benefit from setting up additional support categories.
Support categories are set up as reference data. To add a new support category:
- Click on the App Launcher nine dot icon and search for reference.
- Click on Reference Data.
- Click on the New button.
This will launch the New Reference Data form.
- Scroll down and click on the Support Category option to select it.
- Click on the Next button.
- Use the Name field to give your category a meaningful name. This is the only mandatory field on the form. A brief explanation of some of the other fields you may see is provided below.
Several of these fields are used for NDIS services and can be skipped for non-NDIS categories, including:
- Support Category Number
- Support Purpose, and
- NDIS Provided Category.
You may also see DEX-related fields. These are no longer used. This information should be recorded on the rate type.
- Some of the fields displayed in your environment may be different. Fill in any other fields required for non-NDIS categories based on your business processes.
- Click on the Save button.
To make the category available on service agreements, you'll need to select it when you add new services.